Choose your topic of interest from the drop-down menu below. For further information, please check with your booking agent or Air New Zealand.
Please note that you must be checked-in 60 minutes prior to the departure of your Domestic New Zealand flight, to ensure that we can provide the special assistance requested.
Travelling with a Medical Condition
In some cases, you are required to have medical clearance before you can travel. This medical clearance allows your doctor to ensure it is safe for you to travel and it also allows Air New Zealand to make arrangements for special services as required.
MEDA Forms
Medical Clearance Required Prior to travel
No Medical Clearance Necessary and OK to Travel
No Medical Clearance Necessary But Please Tell Us!
Medications
Travelling on Other Airlines
MEDA Forms
Your travel agent will provide you with a medical clearance form known as a MEDA. Alternatively you can download and print the form yourself by clicking on the PDF file below.
The document consists of four pages:
- Page 1 is the MEDA form itself. You or your Travel Agent will need to fill in the flight details.Your doctor will fill in the medical details. Once this page has been completed and signed by your doctor, please return this page to your travel agent or
Air New Zealand CARINA Services by fax or e-mail at least 5 days before you travel. Details of where to send it are included on the MEDA form.
- Pages 2 and 3 contain information on when you need to fill out a MEDA form and factors to consider when flying with a medical condition.
- Page 4 is a supplementary form which needs to be completed only if you will be travelling on a stretcher. This page, when applicable, will also need to be completed and signed by your doctor and faxed to Air New Zealand CARINA Services at least 5 days before you travel. Details of where to send it are included on the MEDA form.
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The document is in Adobe PDF format and requires Adobe Reader to view. If you are unable to open the document, please click on the Adobe icon on the right to install Adobe Reader.
Medical Clearance Required Prior to Travel
You must have a medical clearance from your doctor if you have any of the following:
- An injury, illness or medical condition that could cause a significant problem for you or others in flight.
- This includes active heart disease, severe mobility problems, psychiatric problems, late pregnancy (on International flights or for multiple pregnancy).
- A paraplegic or quadriplegic/tetraplegic still undergoing medical treatment or rehabilitation. See also wheelchairs.
- A medical condition that may be made worse by air travel.
This includes lung disease, ear and sinus problems, recent bone fractures set in a cast, and recent major surgery.
- An infectious disease. This includes any illness that could be contagious at the time of travel, particularly chicken pox, tuberculosis, measles and mumps.
- A requirement to use special medical equipment. Nebulisers, syringe pumps, CPAP units and other medical equipment which requires to be connected to the aircraft power supply or is battery powered must be approved at least two weeks in advance by Air New Zealand, to ensure they are safe for use in flight and will not interfere with the operation of the aircraft.
- Are travelling with a baby less than 7 days old or with a premature baby.
No Medical Clearance Necessary to Travel
A medical clearance is not required if you are:
- Diabetic and able to administer your own medication or are assisted by a trained companion (pack your medication in your carry-on cabin baggage)
- Asthmatic (If you use a nebuliser, please see above - you'll need a MEDA Form)
- Have stable epilepsy where your condition is controlled by medication.
- Have a heart pacemaker but are otherwise in good health.
No Medical Clearance Necessary - But Please Tell Us
A medical clearance is not required for the following but please ask your travel agent to include brief details in your booking. It will help us to make preparations for your journey:
- Otherwise healthy but have mobility difficulties and need a wheelchair.
- Rehabilitated paraplegic/quadriplegic (You may need an escort)
- Visually impaired or blind.
- Hearing impaired or deaf.
Medications
If you require any medication during flight or in the airports, please remember to pack it in your hand baggage.
New Aviation Security measures require you to have a professionally printed label attached to your medication. If possible retain the medicine in the original containers supplied by the pharmacy.
If your medication requires to be kept chilled, seek advice from your pharmacist. You will need to provide a suitable container with the cooling agent (ice or dry ice) inside. Our staff cannot take care of medication or store it in aircraft refrigerators.
Please note Dangerous Goods regulations state that dry ice containers cannot contain more than 2kg of dry ice and must not be sealed. A small vent is required to allow the carbon dioxide gas to escape.
Important: Travelling on Other Airlines
If you are travelling on other airlines, including
Air New Zealand's extensive network of partner airlines, you will need to check and comply with the other airlines' regulations. Your travel agent will be able to assist you.
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