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Alternatively, you can select from the options below.
Sales, Reservations & Enquiries
Online Booking Help
Step by Step Guides
Free calling numbers (if dialled from within the countries listed below)
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Austria
Belgium
Finland
France
Germany
Luxembourg
Netherlands
Norway
Portugal
Sweden
Switzerland |
0800 29 58 38
0800 79 586
0800 11 32 82
0800 90 77 12 (General Public)
0800 181 77 78
800 225 27
0800 022 10 16
800 110 80
800 880 452
020 79 29 39
0800 55 77 78 |
Local calling numbers
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Czech / Slovak Republic
France
Greece
Gulf Region
Israel
Italy
Russia
Denmark
Spain
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+420 221 408 521
+33 1 70 64 46 70 (Travel agents)
+30 210 9652 300
+971 4 336 6166
+972 3 560 1616
+39 2 43 45 83 90
+7 495 744 0490
+45 8830 6640
+34 93 415 2039
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Select another contact area Customer Support
Airpoints
Cargo
Engineering
Airline Training
Golden Oldies Sport Festivals
Environment
Customer Support
Feedback
Complete our Customer Experience Survey
Air New Zealand Customer Support
Private Bag 92007
Auckland 1147
New Zealand
Email: Customer Support
Airpoints
Air New Zealand Contact Centre
Private Bag 93537
Takapuna
North Shore City 0740
New Zealand
Phone: +64 9 357 3000
Email: Airpoints
Cargo
Principal Office, Frankfurt (FRA)
Phone: +49 69 697 66790
Fax: +49 69 690 59471
Hours: 0900 - 1730, Monday to Saturday
SITA: FRAFSNZ, FRAFANZ, FRAFRNZ
Engineering
Email: marketing.services@airnz.co.nz
Airline Training
Email: airlinetraining@airnz.co.nz
Golden Oldies World Sports Festivals
Phone: +64 9 366 6950
Email: goldenoldies@xtra.co.nz
Environment
Email: environment@airnz.co.nz
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