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Online Help

If you've encountered difficulty when using the Air New Zealand website visit this section for assistance.

- Contact us
- Search the site

Promotions

Promotions is home to our current special web offers, information on how to book them and where you can sign up to have specials sent to you by email. more ...

- Email sign up
- Web Specials - English - from Europe
- Web Specials - English - from Dublin
- Web Specials - English - from London
- Web Specials - Deutsch

Bookings

- Book Online

Destinations

Plan your next holiday using our destination information provided by Lonely Planet, and check out upcoming events.

- Destination content
- Shows & Events
- Driving Itineraries

Airpoints

Read about Airpoints - Air New Zealand's frequent flyer programme. Our programme currency is Airpoints Dollars? and you can download a programme application form here.

Travel Info

For specific information regarding your travel plans - from baggage allowances to seating maps, you'll find it here. more ...

- Baggage allowances and information
- Check in times
- Documentation required for international travel
- Excess baggage charges
- In-flight wellbeing
- Koru Club and airport lounges
- Menus and Beverage services
- Movies playing onboard
- On arrival
- On the plane - what to expect in-flight
- Our new long-haul service
- Passports
- Real-time arrivals & departures
- Route maps
- Seat maps - aircraft layout
- Star Alliance
- Timetables
- Travelling with a baby or young children
- US Visa Waiver Programme

About Us

About Us has corporate information about
Air New Zealand and the services we provide.

- Cargo
- Consulting
- Company profile
- Engineering
- Fleet
- Investor information
- Jobs at Air New Zealand
- Press releases
- Training services